Last Updated: 3.11.2022
At Rubber Tree Systems (“we” or “us” or “our”), we respect and protect the privacy of all who use our website, products and services. This privacy notice provides details about how your personal information is collected and used by us. Personal information is any information that identifies you or would enable someone to contact you. Personal information may include your name, email address, phone number and other non-public information that is associated with such information. It does not include aggregate information, anonymous information or any other non-personally identifiable information. This Privacy Policy applies to our website which is located at www.rubbertreesystems.net and www.valuedocs.com; and any other sites owned or operated by us (the “Sites”) except WarehouseTWO which has a separate Privacy Policy which can be found at the WarehouseTWO website: www.warehousetwo.com.
Rubber Tree Systems is a business unit of Cordance Operations, LLC located at 16 W Martin Street, Raleigh, North Carolina, 27601.
Information Collection and Use by Us
We are the sole owner of information collected on the Site (including any metadata), except for personal information you provide to us in connection with your use of our Sites and services. We collect information only as necessary to fulfill the purposes set forth in this Privacy Policy and we will only use this information as described in this Privacy Policy. We may combine any or all of this data with other information we collect about you.
In connection with your use of our Sites or services, you may give us contact information (including your name, phone number, email address and other information that you may give in a box entitled “your message”), We will never sell or rent your contact information and content to anyone without your permission and will never use your contact information or content for any purpose other than as described in this Privacy Policy.
In connection with your use of our Sites or services, we may also collect data relating to your activity on our Sites (such as your IP address, browser type and version, geographic location, pages you view, how you got to our Sites and any links you click on to leave our Sites, metadata about your use of our Sites and your emails you send (including clicks and opens), your interactions with any videos we offer and any device or other method of communication you use to interact with the Sites), which we store in a variety of places within our infrastructure, including system log files, back end databases and analytics systems.
We may use any of this information to offer and improve our products and services, to provide you with requested information, to facilitate your movement through the Sites or your use of our products and services, to do a better job of advertising and marketing our products and services, to diagnose problems with our servers or our products and services, in connection with our security and compliance programs, to administer our Sites, to communicate with you, to target prospective customers with our products or services, to assist us in offering you a personalized experience or otherwise tailor our Sites, product and service offerings to you, or as otherwise described in this Privacy Policy. We may aggregate and anonymize information received to produce reports on trends and statistics, such as mobile search trends, email open rates by industry, campaign best practices or the number of users that have been exposed to, or clicked on, our Sites or evaluated or purchased our products and services.
Security and Privacy
We employ reasonable technical, administrative and physical safeguards to protect the confidentiality and security of your personal information. We use industry-recognized technical safeguards, such as firewalls, and have adopted and implemented security procedures to protect your information from loss, misuse or unauthorized alteration.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Notwithstanding our efforts, we cannot guarantee absolute or unqualified protection of this information given the open nature and resulting instability of the Internet and World Wide Web, and we make no representations or warranties as to the effectiveness of our security and assume no liability for security breaches or any failure in the security of your computer equipment, your internet service provider or other networks and communications providers.
Sharing of Information
If we are involved in a merger, acquisition, a sale of all or a substantial portion of our assets, or other similar sale transaction, your information may be transferred as part of that transaction.
We may disclose your personal information to courts, law enforcement authorities and other relevant third parties, such as internet service providers, when such disclosure is necessary or advisable, in our sole discretion, to conduct an investigation, respond to a third party or law enforcement subpoena or court order, bring legal action, prevent harm to others or pursue other relief when you or a third party are or may be: violating our terms and conditions of use; causing injury or other harm to, or otherwise violating our property or other legal rights, or those of other users or third parties; or violating federal, state, local, or other applicable law. This disclosure may include transferring information to the U.S. and outside the European Economic Area. To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties in connection with a subpoena.
Tracking Technologies
Technologies such as cookies, beacons, tags, and scripts are used by us as well as our analytics and other service providers. These technologies are used in many ways, including advertising, sales and marketing, analyzing trends, administering and improving the Site, tracking users’ movements around the Sites (including point of entry), measuring the success of a particular marketing campaign, providing improved customer service, providing more relevant content, and deterring or detecting fraud. We collect information based on the use of these technologies on an individual as well as aggregated basis.
Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Sites, but your ability to use some features or areas of our Sites may be limited.
We use Local Storage Objects (LSOs), such as HTML5 to, among other things, optimize screen presentation, video, and other preference information. Various browsers may offer their own management tools for removing HTML5 LSOs. To learn how to manage privacy and storage settings for Flash cookies click here.
Access to Personal Information and Storage of Information
We take steps to ensure that the personal information we collect is accurate and up to date, and that you have the ability to access it and make corrections to it.
Upon request we will provide you with information about any of your personal information. To request this information please contact us at legal@cordance.co.
We will retain and use your information for as long as necessary to comply with our obligations under this Privacy Policy and at law, and to resolve any disputes.
Children
Our Sites and our products and services are not directed to persons under the age of 18. We do not knowingly collect personal information from children under 18. If a parent or guardian becomes aware that his or her child has provided us with personal information without such parent or guardian’s consent, he or she should contact us. If we become aware that a child under 18 has provided us with personal information, we will delete such information from our files.
International Use
We are headquartered in the United States of America. Personal information may be accessed by us or transferred to us in the United States. By providing us with personal information, you consent to this transfer. We will protect the privacy and security of personal information according to this Privacy Policy, regardless of where it is processed or stored, you explicitly acknowledge and consent to the fact that personal information stored or processed in the United States will be subject to the laws of the United States, including the ability of governments, courts or law enforcement or regulatory agencies of the United States to obtain disclosure of your personal information. Citizens of the European Union can exercise their rights to review and delete their data by writing to the address in the Accountability paragraph below.
Accountability
We have designated our Privacy Manager to oversee our compliance with applicable privacy laws. Questions and inquiries concerning your privacy or the personal data we hold, or requests to delete your information, may be directed to us at legal@cordance.co or:
Cordance Operations LLC
D.B.A. Rubber Tree Systems
16 W Martin Street
Raleigh, North Carolina, 27601
Notification of Changes
We reserve the right to modify this privacy notice at any time, so please review it frequently. If we decide to change this Privacy Notice in any material way, we will notify you here, by email, or by means of a notice on our Sites so our users are always aware of what information we collect, how we use it and under what circumstances we disclose it. For material changes in how we use personal information, we will provide advance notice by email (sent to the email address specified in your account) or by means of notice on our Sites prior to the change becoming effective. In all cases, your continued use of the Sites or our products and services constitutes consideration and your binding acceptance to any such changes.